BuildStory
Distribution · 4 months

₹40 lakh of overdue receivables recovered through invoice automation

Sanitaryware distributor, 90-retailer network

Headline result

−24 days — reduction in average collection period, over 4 months.

The situation

Invoices were raised manually in the evening, reminders depended on one accounts person remembering, and nobody could say how much was overdue without building a spreadsheet. Average collection stretched past 70 days.

What we did

  • Automated GST-compliant invoice generation with UPI payment links embedded in every invoice
  • Scheduled reminders three days before due date, on the due date, and at defined intervals after
  • Built an ageing dashboard visible to the owner and the sales team, broken down by retailer
  • Connected the CRM so sales could see outstanding balances before taking a new order

Results

  • Average collection period fell from 71 to 47 days
  • ₹40 lakh of ageing receivables cleared in the first four months
  • Accounts team saved roughly 11 hours a week on invoicing and reminders
  • Zero disputes over invoice accuracy since automation
The reminders go out whether anyone remembers or not. That single change did more for our cash flow than a rate increase would have.
Proprietor, sanitaryware distribution

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