Healthcare · 6 months
190 genuine reviews and top-three map placement for an Andheri dental clinic
Multi-chair dental practice, Andheri East
Headline result
+312% — increase in calls from Google, over 6 months.
The situation
A well-regarded clinic with excellent patient outcomes was invisible on the map. It sat outside the top ten for every relevant search in its own pin code, had 34 reviews collected over six years, and depended almost entirely on word of mouth.
What we did
- Rebuilt the Google Business Profile: correct primary category, all services listed with descriptions, treatment photos and weekly posts
- Introduced a review request flow — a QR card at reception and a WhatsApp message timed for the evening after treatment
- Built treatment pages targeting searches like root canal cost and emergency dentist near me
- Added a booking form and one-tap call button, and started responding to every review within 24 hours
Results
- Top three map placement for the clinic's primary treatments across three pin codes
- Reviews grew from 34 to 190+, all genuine and unincentivised
- Calls from Google search and maps up 312% over six months
- Two additional chairs added to meet demand
We stopped hoping people would find us. Now the new-patient calendar fills itself and I can plan staffing a month ahead.
Could this apply to your business?
The specifics rarely transfer, but the diagnosis usually does. Book a free consultation and we will tell you which of these constraints is present in your business — and which is not.